It’s good to talk….

Please do get in touch with us if you have a request to make, a suggestion, a question or a concern. Please also let us know if you have made an on-line monetary donation or if you are considering doing a fundraiser. It is encouraging for us to get good feedback and stories on the services we have provided. You should also get in touch if you wish to opt out from further communication with us, or if you wish to change your contact preferences or details.

With any of this you can if you wish, first speak directly with any member of staff, or ring us and ask to speak with one of our Office Administrators (Jeanette and Val). Our usual office hours are 9.00am – 5.00pm on Monday’s, Tuesdays, Thursday’s and Friday’s. Office hours for Wednesday’s are 9.00am – 3.00pm. There is an answerphone service for out of hour’s calls.

Alternatively you may message us in the box below.

We will always listen to, carefully consider and take account of everything you say. We will not pass or sell your details to any third party organisations. You can view our Privacy Policy here. This outlines how we store and use the personal details you give us.

If you raise a concern, we will try to get back to you within 3 working days with an acknowledgement and initial response. It may take a little longer to fully consider what you have to tell us. If this is the case we will let you know how long it may take. Our aim will be to give you a full response within 10 working days. We aim always to be open, straightforward, transparent and fair.

You can send us a message and your contact details below…

Our Location

Telephone
01204 385848

Email
info@urbanoutreach.co.uk

Address
Urban Outreach (Bolton) Office,
Environ House,
Salop Street, Bolton BL2 1DZ

Restore Centre
Urban Restore Centre,
Pool Street,
Bolton BL1 2BA

We would like to share with you how lives are being changed in Bolton through our work, and how you can play a part in this. Please give us your permission to keep in touch with you.

How would you like to hear from us?

1. TICK OR UPDATE YOUR PREFERRED METHOD OF CONTACT HERE

It’s your choice, but it would help us if you could tick all 4 of the boxes below:

PostTelephoneEmailSMS/Text message

2. Please complete additional details below

Got something to add?

If you are not satisfied with our response to anything we have told you, or if you would like to provide further thoughts or suggestions, you should send a further email to Jeanette on admin@urbanoutreach.co.uk .  We have procedures in place to ensure what you have to tell us is thoroughly considered and this will be explained to you.

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