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We are working with other agencies who are concerned about people who, for a variety of reasons, find themselves sleeping rough on the streets of Bolton. With the help of Bolton Council, Bolton Homeless Alliance is bringing services together to provide a range of support that reduces the risk of harm and supports rough-sleepers into accommodation. For our part, Urban Outreach aims to open a temporary emergency night shelter through the coldest months over the coming winter period. In time, further initiatives may be developed through the Homeless Alliance. Our vision is that no-one, whatever their background or circumstances, should have to endure the desperation and indignity of living on the streets of Bolton at any time.


01204 385848


Urban Outreach Office,
Environ House,
Salop Street,
Bolton BL2 1DZ

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How it Will Work

Our temporary night shelter facility is being created within the former Central Baptist Church on Snowden Street, Bolton (see location plan). Bed spaces will be made available on a risk assessed referral basis, for use by those who are resorting to rough sleeping in Bolton over the winter months. There will be a limited number of spaces for men and women aged 18+.

Subject to the availability of both staff and volunteers we aim to open this temporary facility every night from October 2019 until April 2020. Refreshments will be made available between 9.00pm and 11.15pm. There will be showers and clean clothes for those that need them. There will be opportunities for those who are referred to chat with and get support from our volunteers. The doors will be closed at 10.30pm – allowing for a good night’s sleep for our guests! They will be served breakfast from 7.00am and will leave refreshed and ready to face the new day at 8.00am.

Volunteers Needed!

So, we will need the help and support of many warm hearted volunteers to make all this possible! We are looking for people who have time to spare, can help out at night or early morning, are compassionate, reliable and friendly. If this is you, we would love to hear from you. We will be arranging volunteer teams for evening shifts (8.00pm – 11.15pm), for night shifts (10.45pm – 7.00am), and for early morning shifts (6.45am – 8.30am).

Evening teams will be responsible for welcoming and chatting to guests, serving drinks and snacks, and helping to facilitate showers and clean clothing.  Night teams will need to stay awake to keep an eye on guests to ensure their comfort and safety throughout the night. Morning teams will be responsible for preparing and serving breakfast and for tidying up the shelter for the following night.

If you are interested in helping out, please contact Ian at our office who will be happy talk you through the detail. You can reach him on (01204) 385848. Alternatively you can email him on ian.gardiner@urbanoutreach.co.uk  If you would like to take it a step further, you can complete a volunteer application form here.

All our volunteers will receive training and support in their role.

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