Support First

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Support First works with vulnerable adults with a range of complex social and lifestyle needs, who repeatedly use the emergency services. Our support workers identify problems, offer advice and practical assistance to individuals and couples through home visits.


01204 385848


Urban Outreach Office,
Environ House,
Salop Street,
Bolton BL2 1DZ

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About Support First

Working in partnership with Bolton Hospital NHS Foundation Trust, Greater Manchester West Mental Health NHS Foundation Trust, North West Ambulance Service, Greater Manchester Police and local mental health support charity BAND (Building a New Direction), Support First provides holistic, intensive community-based support to individuals and couples in Bolton who have a range of complex social and lifestyle needs which are resulting in a high demand on emergency services. Individuals may be ‘frequent attenders’ at A&E or may be repeatedly calling the ambulance and police services. There may be a range of issues from low level mental health needs, alcohol/drug dependency, history of offending, DV and/or anti-social behaviour, insecure/unstable accommodation or homelessness and learning difficulties.

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