“Outstanding support and guidance”
I write to thank you for the service that Urban Outreach provided in assisting me to find a new home and the outstanding support and guidance that you have provided.
It is with regret that after a bitter divorce, loss of job, loss of earnings and finding that I have a major health problem I moved to a new home, not knowingly, but indeed periodically was full of drugs.
At this stage I approached Urban Outreach and was met by yourself who listened, advised and pointed me in the right direction.
My health from January 2015 has sadly deteriorated and I hoped and prayed for a quiet, warm and safe home.
I bid for a home with a housing association and thanks to my references and the support of Urban Outreach, I moved in November. It is perfect and the other residents are quiet but friendly and kind. This is exactly what I wanted.
Simply thank you for your guidance and straight talking support.
What a fantastic organisation Urban Outreach is!!
Much obliged, kindest regards and God Bless
(Name and photo have been changed to preserve client anonymity)