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Numbers fluctuate, but we estimate that there are currently between 20 and 30 adults who resort to rough sleeping on the streets of Bolton at any one time. Added to this we estimate there are many hundreds and possibly 1,000 or more who are in temporary and often highly unsuitable accommodation. Street Life works hard to get ‘difficult to house’ individuals into suitable and sustainable accommodation. Our vision is to see no-one having to resort to living on the streets, or in unsuitable accommodation at any time in Bolton.


01204 385848


Urban Outreach Office,
Environ House,
Salop Street,
Bolton BL2 1DZ

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Client Stories - Street Life

“Urban Outreach’s expertise in securing accommodation and providing support for homeless people is invaluable in the borough. Their knowledge and expertise plays a major part in Bolton’s Homelessness prevention strategy. They have a proven track record of working in partnership, achieving success in finding suitable accommodation and sustaining clients over the longer term.”

Housing Options and Advice Services Group Manager, Bolton Council

How it works

Street Life is funded by Bolton Council. We work with rough sleepers and other homeless people with complex and enduring housing related needs. Our Street Life workers are particularly successful with those who have a complex housing history including rent arrears, property abandonment, eviction and anti-social behaviour – all of which seriously limits their housing options. Our project helps prevent rough-sleeping by helping people find accommodation as quickly as possible. We work with a range of private landlords and temporary accommodation providers to make the best possible solutions available.

Every Tuesday afternoon, Street Life operates a drop-in at our Restore Centre. Advice and information is given particularly in relation to housing options, applications for housing, benefit queries and landlord concerns. Bolton’s Drug and Alcohol Service attend to provide specialist support. NHS Homeless and Vulnerable Team Nurse Practitioners are another great asset to the service – providing health screening and advice, wound dressings, flu jabs and prescribing. We are grateful for our team of volunteers who provide a warm welcome, help with refreshments and support overall comfort and safety within the centre.

You can read the story about one of the many clients we have supported here.


Over the course of last year we experienced a decreased demand for our Street Life service. Our assessment is that this has been the result of increased levels of support work provided by ourselves and other specialist agencies. We continue to work with our partners to increase our ability to provide a level of support which will remove the need for anyone to have to resort to rough sleeping in our town.

Attendances at our weekly drop-in sessions over the course of last year totalled 1,167 (up from 1,147 in the previous year). Street Life engaged with a total of 201 individuals (down from 238).

Accommodation was found for 76 clients.  32% of clients were accommodated by private landlords (down from 42%); 12% in temporary hostel accommodation (down from 14%); 14% with family and friends (down from 22%); 15% were accommodated by housing association organisations; 25% with Bolton at Home (up from 16%) and 2% were accommodated by other means.

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