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Numbers fluctuate, but we estimate that there are currently between 20 and 30 adults who resort to rough sleeping on the streets of Bolton at any one time. Added to this we estimate there are many hundreds and possibly 1,000 or more who are in temporary and often highly unsuitable accommodation. Street Life works hard to get ‘difficult to house’ individuals into suitable and sustainable accommodation. Our vision is to see no-one having to resort to living on the streets, or in unsuitable accommodation at any time in Bolton.


01204 385848


Urban Outreach Office,
Environ House,
Salop Street,
Bolton BL2 1DZ

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    Client Stories - Street Life

    “Urban Outreach’s expertise in securing accommodation and providing support for homeless people is invaluable in the borough. Their knowledge and expertise plays a major part in Bolton’s Homelessness prevention strategy. They have a proven track record of working in partnership, achieving success in finding suitable accommodation and sustaining clients over the longer term.”

    Housing Options and Advice Services Group Manager, Bolton Council

    How it works

    Street Life is funded by Bolton Council. We work with rough sleepers and other homeless people with complex and enduring housing related needs. Our Street Life workers are particularly successful with those who have a complex housing history including rent arrears, property abandonment, eviction and anti-social behaviour – all of which seriously limits their housing options. Our project helps prevent rough-sleeping by helping people find accommodation as quickly as possible. We work with a range of private landlords and temporary accommodation providers to make the best possible solutions available.

    Every Tuesday afternoon, Street Life operates a drop-in at our Restore Centre. Advice and information is given particularly in relation to housing options, applications for housing, benefit queries and landlord concerns. Bolton’s Drug and Alcohol Service attend to provide specialist support. NHS Homeless and Vulnerable Team Nurse Practitioners are another great asset to the service – providing health screening and advice, wound dressings, flu jabs and prescribing. We are grateful for our team of volunteers who provide a warm welcome, help with refreshments and support overall comfort and safety within the centre. The drop-in was suspended in March 2020 as a consequence of the pandemic. We aim to reinstate the drop-in as soon as we can. However ‘Street Life’ is continuing to provide essential services to those at risk of homelessness throughout this crisis.

    You can read the story about one of the many clients we have supported here.


    Over this past year we have experienced steady demand for our Street Life service. This has been enhanced by an increased level of support being provided through partner agencies. In addition, we have successfully encouraged hostels to only signpost their clients to us after they have first tried to source more sustainable accommodation themselves. Our temporary emergency night shelter project ‘In off the Street’ and the GM ‘bed for every night’ initiative have also had a positive impact on those needing and benefiting from Street Life support.

    Over the course of this past year, Street Life received 157 referrals. We engaged with a total of 316 service users, some of which would have been a single face-to-face discussion. Of these, we were able to provide meaningful support to 245 individuals (up from 201 in the previous year). Attendances at our weekly drop-in sessions totalled 601 (down from 1,167 previously).

    By March 2020, 87 had been found accommodation (up from 76). 28% were accommodated with Bolton at Home (up from 255); 22% in temporary hostel accommodation and Bed and Breakfasts (up from 12%); 8% were accommodated by housing association organisations (down from 15%); 38% by private landlords (down from 42%); and 4% were accommodated by other means (up from 2%).

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