Complex Needs and Homelessness


Adrian joined the Support First team in 2016. Adrian has spent 10 years as a Local Authority foster carer and has been involved in pastoral care through the local church for the last 15 years. Adrian has a passion for getting alongside people who are struggling with life issues such as addiction, debt and mental health needs and helping people to find ways to empower themselves.


Alan volunteered for our Winter Watch project in the late 1990s. Following 21 years working for a printing company, Alan became our Street Life Project Worker in 2000, supporting rough sleepers and other homeless people to access suitable accommodation. Alan oversees our weekly Street Life Housing Drop In and works closely with the housing department and a range of housing providers to secure appropriate housing for clients with complex and enduring issues.


Laurel joined Urban Outreach as an Adult Support Worker in 2017.  Before this, she worked as a midwife for many years in the North East where she also ran groups for disadvantaged women and young people for more than 10 years.  She is excited to be working at Urban Outreach where she helps people to know they are loved and valued, and supports them in making positive changes that help them to break the chains of the past and live changed lives.


Sue first came into contact with Urban Outreach as a volunteer with Winter Watch. Following eight years experience in the housing sector supporting vulnerable people and those with mental health issues, she joined us in 2008. Sue supports people with complex needs working closely with the police, the hospital and other agencies. Her work is very varied as she works closely with other agencies to help rehabilitate offenders, and to help clients with problems that cause them to repeatedly call the emergency services. She is dedicated to finding solutions and seeing lives transformed.

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