Complex Needs and Homelessness


Alan volunteered for our Winter Watch project in the late 1990s. Following 21 years working for a printing company, he became our Street Life Project Worker in 2000, supporting rough sleepers and other homeless people to access suitable accommodation. Alan oversees our weekly Street Life Housing Drop In and works closely with the housing department and a range of housing providers to secure appropriate housing for clients with complex and enduring issues.


Ian joined Urban Outreach early in 2019 to work with Bolton Homeless Alliance, with the aim to set up and coordinate the running of a Homeless Night Shelter. Ian worked for a local electrical/ building company where he was Operations Manager for ten years. Over the last five years Ian has helped set up a foodbank and also a night shelter in Atherton where he was the Project Manager and Trustee. He is passionate about helping those who find themselves homeless by providing a safe haven, which is supportive and builds self-esteem while more permanent housing is being arranged.


Laurel joined Urban Outreach as an Adult Support Worker in 2017.  Before this, she worked as a midwife for many years in the North East where she also ran groups for disadvantaged women and young people for more than 10 years.  At Urban Outreach she continues to make a real difference – helping people to know they are loved and valued, and supporting them in making positive changes that help them to break the chains of the past and live changed lives.

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