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Storehouse is Bolton’s food bank and distribution project, providing emergency food parcels to individuals and families who find themselves in need of help due to illness, debts, benefit delays, homelessness, domestic abuse, redundancy or family breakdown. The food bank is open for collection by voucher holders on Tuesday mornings. Older people, those with mobility issues, or single parents and carers with young children receive a delivery on Monday evenings.

People collect food from the Urban Restore Centre and stay for refreshments and a chat with volunteers who can signpost people to Urban Outreach projects and other agencies.


01204 385848


Urban Outreach Office,
Environ House,
Salop Street,
Bolton BL2 1DZ

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Client Stories - Storehouse

“Storehouse brings hope to people in desperate times”

About Storehouse

Our Storehouse vouchers are held by more than 100 agencies across Bolton. Agencies like the Citizen’s Advice Bureau, Children’s Centres, health visitors and other charities assess people’s needs and issue vouchers. Food provision alone is not a sustainable way of helping someone, so we work with agencies to ensure the cause of their hardship is addressed alongside receiving food. Along with our Winterwatch project, Storehouse benefits from the generosity of over 60 schools, 80 churches and numerous local business and organisations who collect food, both at harvest time and throughout the year, many using our “Grub Tubs”.

Grub Tub locations can be found here.

Please click here for a list of food that you can donate to help us run Storehouse. You can drop off donations at our office on Salop Street BL2 1DZ. We’re open Mon, Tues, Thurs, Fri 9am-5pm and Weds 10am-5pm. Or you could get a supermarket to deliver an order to us.

Sally’s Story

“I first came to Storehouse last winter after a very unsettled way of life. I was drinking heavily, taking drugs and in a very abusive relationship. I was very badly assaulted by my now ex-partner which resulted in me needing hospital treatment. I had no income at this time to support myself. There was not a scrap of food in the cupboards, no heating as I had no money for gas. I had never felt so lost and helpless in my life, cut off from family with no real friends. I really was at the point of giving up on life, just wanting the physical and emotional pain to stop. I was then appointed a support worker from the domestic violence team at my housing provider. It felt like Christmas had come early when I was given a voucher for Storehouse. My support worker took me down to the centre and I had a mix of emotions. I was relieved to be getting much needed food as I was hungry and had lost so much weight from taking drugs and stress but I felt ashamed and embarrassed. When I walked into Storehouse I was greeted with a smile and was made to feel so at ease and welcome. I sat and cried and was comforted by the kindness of the volunteers. My feelings of shame soon went and I left feeling a bit more hopeful that my life would get better. Each time I went for a food parcel I was made to felt at ease and just being able to talk about the difficulties of the past made so much difference. Each visit someone would pray for me and I came to know just how precious life is, and that we are never alone despite how we feel. A year later and my life has changed in ways I can only describe as a miracle. I am now drug and alcohol free and look healthier than I have for many years. I have my family back which means so much to me. Life throws me a curve ball every now and again but I have faith in our awesome God who will never leave me. He knows exactly where my life is going and having placed complete trust in Him I am living with a spring in my step and a smile. Life could have ended so tragically had it not been for the provision of Storehouse and the kindness and support given to me. I thank God every day for Storehouse and the volunteers who not only give out food parcels but take the time to sit and listen and show true compassion no matter who you are. I would like to say to anybody who has found themselves in that dark and lonely place for whatever reason that there is hope and never give up because you are so very precious.”

Bolton Council Local Welfare Provision

We supply emergency food parcels for Bolton Council under its Local Welfare Provision scheme (replacement for Community Care Grants and Crisis Loans). This is a separate scheme to Storehouse. All enquiries regarding this need to be directed to the One Stop Shop at Bolton Town Hall 01204 332772 or online here. We only supply the food parcels and regret that we are unable to answer queries about applications, the application process or eligibility.

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