Offender Support


Bethany joined Urban Outreach in 2021 as a member of the Food Team, providing emergency food parcels and utility top-ups on behalf of the Council’s Local Welfare Provision. She has since moved into the Eve’s Space team and is excited about working closely with service users to improve their wellbeing and quality of life. Bethany is a psychology graduate with a particular concern to foster good mental health as the foundation which allows us to be the best people we can be. She is delighted to be in a role that makes a positive difference to the lives of vulnerable women.


Hannah is our Adult Services Team Leader, and she also supports clients within our Eve’s Space project. With a degree in Criminology and Forensic Psychology and experience of working for a mental health charity, Hannah has dedicated herself to working to support the needs of highly vulnerable, complex and often chaotic adults. She originally joined Urban Outreach through our Storehouse Foodbank project where she volunteered for around nine years.


Louise has worked in various sectors over the years including the advertising and acting industries. Her involvement in the support and care of vulnerable young people in her own life, as well as her deep concern to help families and children who need to know their true value, has led Louise to pursue a career within our Children and Families Team. In 2023 she moved across to help develop the work of our Adult Support Team.


Sheila has worked at Urban Outreach since 2003 following many years of youth and community work in Bolton including street outreach work with challenging young people. She previously worked for ten years in a mother and baby accommodation unit. Sheila now works on our Reach Out and Eve’s Space projects. She gets an immense amount of satisfaction in seeing lives changed. She loves being in a role where she can encourage women to reach their full potential; to give hope when they feel hopeless and to live a life where they can be set free from the world of prostitution, substance misuse and offending.


After working for 13 years in Special Secondary Education, teaching Art to students with social, emotional, and behaviour difficulties, Susan joined the Eve’s Space team in 2011. She works closely with probation services and provides support for women including housing, drink/drug issues, mental health, employment and benefits. Susan is involved in various group work and activities with the women including self-confidence, art sessions and victim focused work.

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